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Express One Slovenia

Customer assistance
Package shipping

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Frequently asked questions
FAQ
Check the product characteristics
Try to find out as much as possible about the product you are buying. Take the opportunity to find out what is possible in a phone conversation and via email. Ask the seller to send you a better or another photo of the product in order to get a truer idea of the product and so that the product, the seller sends you does not fall short of your expectations. Ask for a description of the colour, texture, contents, size, capacity and anything else you might be interested in about the product to make sure you know what kind of product you are buying.
Check the seller's reputation
Ask your friends and acquaintances if they have bought from the seller and what their experiences were. Any experience and information will come in handy, and the chances of being scammed will decrease. If possible, buy only from verified sellers or directly in online stores. When shopping on web shops, pay attention to reviews and feedback about the seller.
Check the conditions of sale, the possibility of delivery and return of the product.
Most reputable sellers have specific terms for returning the product (Returns Policy) on their website. If the product return policy is not published on their website, before buying, ask the seller what to do should you not be satisfied with the product. The more information you have about the product and the seller, the less chance something will go wrong. If you buy from a private person, be sure to agree on the eventual return of the item.
How can I pay at shipment shops?
In case of cash on delivery, the employee check the ransom amount on the shipment and collect it from you. You can pay via all payment options available at the parcel shop.