Pick up your parcel at a pickup point of choice
Use the tracking link to redirect your shipment to an offered pickup location. Cash-on-delivery shipments cannot be redirected.
Find a pickup point
We know the fastest way to your happiness,
You choose, we deliver!
Track & Trace
Track your parcel, check its status or change the delivery method.
Tracking opens in the external Express One I-NET service. Get tracking help
Receive a parcel
In order to pick up or return your shipment where and when it is most convenient for you, we collaborate with several partners.
Shipping solutions for business
Express One provides business customers with reliable and scalable B2B shipping solutions tailored to their specific requirements.
ERP, plugins & API
Connect your business workflow through supported ERP systems, plugins and API integrations while reducing manual work.
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Contract shipping
Build a dependable delivery setup for recurring shipments, e-commerce orders and larger volumes.
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Pickup location network
Collect or return a shipment at an available pickup point or parcel locker when the selected service supports it.
Important notices
Customer Support
Need help with a shipment? Our team can assist with tracking, delivery, redirects, and other questions.
If you were not home at the time of delivery, or if you previously selected a parcel locker as your preferred delivery method, your courier placed the parcel there for your convenience. You will receive an SMS or email notification with a unique collection code.
Sustainability
We are at the very beginning; we are highly motivated and have ambitious objectives. Our entire value-added process shall become CO₂ neutral.
News
The correct address is important for both delivery and emergency services
A clearly marked house number and correct contact details help couriers and emergency services find you fast. See how to label your address.
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Paying for a shipment at Express One Slovenia d.o.o. with VALÚ? Absolutely yes!
Pay for your Express One parcel with VALÚ before delivery and save time, or pay completely contactless when you collect it.
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Safe online shopping
How to spot a suspicious online shop at first sight: practical tips for safe online shopping and avoiding fraudsters.
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Become a pickup location
Do you have a location that could join the Express One pickup network? Tell us about your business and the proposed location. Express One reviews whether the location fits its network requirements; any next steps depend on that review.